Our story

Care West Disability Support Provider was founded with a clear vision: to create a support service that truly puts people first. Witnessing the struggles faced by individuals with disabilities and their families in finding reliable, compassionate, and consistent support inspired us to take action. We wanted to build a provider that values respect, independence, and community connection, ensuring every client feels heard and supported in achieving their goals.

Care West is about empowering people to live fulfilling lives, have choice and control, and feel supported with care and dignity, it's about more than just daily assistance.

Our personality

If Care West Disability Support Provider were a person, it would be someone who always makes others feel welcome, safe, and respected. With a warm smile, a listening ear, and a gentle but reliable presence, they would be compassionate and empathetic, always noticing when someone needs a little extra support or encouragement.

What makes us different

Care West Disability Support Provider stands out in Melbourne for its true local roots, family-based supports, and vibrant social and recreational focus:

  1. True Local Roots & Family-Based supports Care West focuses on serving communities like Melton and Bacchus Marsh, bringing a family-based, community-rooted approach to its services. It’s deeply invested in fostering personal, caring relationships with participants and families, unlike larger, impersonal organisations.
  2. Vibrant Social & Recreational Focus Unlike providers that concentrate merely on basic daily care, Care West stands out for its robust social and recreational offerings. Think creative activities, outings, and opportunities to forge genuine friendships and community belonging.

That emphasis on connection can make all the difference in fostering joy and independence.

Our impact

We are most proud of the genuine connections Care West has built within the community. We're not just providing services; we're helping people feel seen, valued, and empowered. Seeing participants grow in confidence, make new friends, achieve their goals, and truly feel included in the community is the greatest reward.

Care West has become known for its warm, family-style approach—where clients, families, and staff feel like part of something bigger than just a service. When participants are supported to live with independence and joy, their families feel relief, the community grows stronger, and a culture of inclusion spreads.

At the heart of it all, Care West is changing lives in real, meaningful ways—not just by meeting daily needs, but by giving people dignity, choice, connection, and hope.